Owlet Smart Sock baby monitors are the subject of a recent proposed class action lawsuit that claims the devices do not monitor babies’ heart rates and oxygen levels as promised and can burn infants’ feet even when used properly.ĭespite receiving numerous customer complaints about false alarms and the monitors’ tendency to malfunction, Owlet, the case says, has refused to address the issue or warn consumers about the product’s apparent defects. The plaintiffs have leave to file an amended lawsuit by June 30, 2020. “In sum, Plaintiffs fail to allege what Defendant should have disclosed, what a reasonable consumer would have expected from a pulse oximeter, and whether there was a difference between the two,” the order reads.
More specifically, Judge Nielson wrote the plaintiffs failed to sufficiently allege that their experiences with the product are different than what a reasonable consumer would expect and indicative of a defect such that the baby monitor is not fit for ordinary use. stated that aside from the “vagueness and inconsistency” with which the plaintiffs described their issues with the Smart Sock baby monitors, the consumers failed to allege “sufficient factual content” to support their claims. In a 14-page order granting in part Owlet Baby Care’s motion to dismiss, United States District Judge Howard C. The proposed class action lawsuit detailed on this page has been dismissed without prejudice.
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